Homeowner Knowledge Base

Welcome to the Homeowner Knowledge Base.
Simplifying HOA living with clear answers and helpful resources.
How-To Videos:
How To: Navigate the Homeowner Portal
This video provides a guided walkthrough of the PayHOA Homeowner Portal.
How To: Make a Payment Online
This video guides homeowners through adding a payment method and making an online payment in the PayHOA portal.
How To: Submit a Request
This video walks homeowners step-by-step through how to submit a request in the portal.
How To: View Documents
This video shows homeowners how to quickly access and view important community documents within the PayHOA portal.
How-To Articles:
How to Register and Log In
Learn how to create and log in to your homeowner account in the PayHOA portal.
Paying Assessments Online
Learn how to pay HOA assessments securely through your online portal.
Resetting Your Password or Email Address
Learn how to reset your PayHOA portal password or update your login email if you can’t access your account.
Viewing Your Payment History
Learn how to see your full payment history, print receipts, and confirm posted payments in the PayHOA portal.
HOA Governance Explained:
How the HOA Makes Decisions
Learn how your HOA’s Board of Directors makes decisions, how meetings are held, and how homeowners can stay informed or participate in the decision-making process.
Association Powers & Limitations
Learn what powers your homeowners association has under its governing documents and state law, as well as the limits placed on those powers to ensure fairness and transparency.
Homeowner Responsibilities
Understand the key responsibilities each homeowner has within the community, including property upkeep, communication, and compliance with HOA rules.
Violation Process Explained
Learn how your HOA handles rule violations—from the first notice through resolution or appeal—and how state laws may affect enforcement procedures.
