Homeowner Knowledge Base

Homeowner Knowledge Base

Using Your Online Portal

What to Do If You Move Out or Sell Your Home

Learn how to update your information, close your account, and ensure a smooth transition when selling your home or moving out of the community.

Last updated on 13 Nov, 2025

Overview

When you sell your home or move out, your PayHOA account should be closed and your contact details updated so future communications go to the new owner.

Before Closing

  1. Notify your title company or closing agent that your HOA uses Your HOA Community Management.

  2. They will order the required resale or closing documents directly through HomeWiseDocs.com.

  3. Confirm that your final assessment payment is made before closing.

After Closing

  • Email homeowners@yourhoahelp.com with your name, former property address, and new forwarding address.

  • The Homeowner Team will mark your account as closed and ensure you’re removed from future email notifications.

New Owner Setup

Once the closing is complete, the new owner will receive a welcome email with registration instructions for their own PayHOA account.

Contact

If you notice your portal access remains active after your home sells, email homeowners@yourhoahelp.com so we can finalize the transition.

Importance

Keeping your account current through closing ensures an accurate ownership transfer and prevents communication or billing errors.

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