Overview
Once an architectural request is submitted, it goes through a structured review process defined in the association’s governing documents. This process ensures that all exterior changes meet community standards and are reviewed fairly and consistently.
Your HOA Community Management, Inc. manages the submission process and assists the Board or Architectural Committee with documentation, communication, and tracking.
Step 1: Submission
Homeowners submit architectural requests through the PayHOA portal, including all required details, drawings, photos, and supporting documents. Once submitted, the request is automatically logged and visible to the Property Support Team.
Step 2: Preliminary Review
The Property Support Team reviews each submission for completeness. If information is missing, the homeowner will receive an email requesting additional details before the request moves forward. Incomplete submissions may cause delays, so providing full information upfront is encouraged.
Step 3: Committee or Board Review
After verification, the request is sent to the appropriate reviewing body:
Architectural Committee (ACC): Reviews most homeowner improvement projects.
Board of Directors: Reviews requests when no committee exists or for more complex approvals.
Each reviewer evaluates the request based on:
The CC&Rs and Architectural Guidelines
Aesthetic harmony within the community
Compliance with material, color, and design standards
Step 4: Decision
The committee or Board must issue a written decision within the time frame stated in your governing documents—typically within 30 days of receiving a complete submission.
Possible outcomes include:
Approved: You may proceed with the project as described.
Approved with Conditions: You may proceed but must follow specific requirements.
Denied: The request does not comply with community standards or lacks required details.
All decisions are communicated through the PayHOA portal and emailed directly to the homeowner.
Step 5: Project Completion
Once your project is complete, you may be asked to submit photos for verification. The Property Support Team may conduct a brief inspection to confirm compliance with the approved plans. After review, the request is marked “Completed” in the system.
If No Decision Is Received
If the committee or Board does not respond within the required timeframe (typically 30 days), the governing documents may state that the request is automatically approved. Always review your community’s specific CC&R section to confirm this policy.
Contact Information
For questions about the review process or timeline, contact:
Property Support Team: propertysupport@yourhoahelp.com
Importance
The architectural review process protects the appearance and property values of the community. Understanding the steps and timeline helps homeowners plan projects efficiently and ensures a smooth approval experience.