Homeowner Knowledge Base

Homeowner Knowledge Base

Using Your Online Portal

Adding or Removing an Occupant or Co-Owner

Learn how to add a spouse, co-owner, or tenant to your homeowner account so they can receive notices and access community information.

Last updated on 13 Nov, 2025

Overview

Each property can have multiple occupants or co-owners linked to the same PayHOA account. Adding additional users ensures everyone receives important community updates and billing notices.

Adding an Occupant or Co-Owner

To add someone:

  1. Log in to your PayHOA homeowner portal.

  2. Click “Contacts” from your dashboard.

  3. Select “Add a Contact.”

  4. Enter the person’s name, email address, and relationship (e.g., co-owner, tenant, spouse).

  5. Click “Save.”

They will receive an email invitation to register their own login if applicable.

Removing an Occupant or Co-Owner

If someone no longer resides at your address:

Management will ensure your records remain accurate and up to date.

Contact

Email homeowners@yourhoahelp.com for any account access updates.

Importance

Keeping account contacts current ensures only authorized users receive access and that communications reach the right people.

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