Homeowner Knowledge Base

Homeowner Knowledge Base

Using Your Online Portal

Submitting an Architectural Change Request (ACC Form)

Learn how to submit a request to make exterior modifications or improvements to your property using the online portal.

Last updated on 13 Nov, 2025

Overview

All exterior changes—such as fences, decks, landscaping, paint colors, or additions—require prior approval from the HOA’s Architectural Committee (ACC). You can submit your request directly through your PayHOA portal.

How to Submit an ACC Request

  1. Log in to your PayHOA portal.

  2. Click “Requests.”

  3. Select “New Request.”

  4. Choose “Architectural Request” or “Exterior Modification.”

  5. Complete all required fields, including:

    • Description of your project

    • Photos or drawings (upload attachments)

    • Contractor details, if applicable

  6. Click “Submit.”

You’ll receive confirmation once your request is received. The Board or Architectural Committee will review and respond through the portal.

Review Process

  • Most requests are reviewed within 30 days or less, depending on your community’s rules.

  • You’ll receive updates and a final decision (approved, denied, or needs revision) directly in your portal.

Contact

For assistance completing your form or confirming status, email homeowners@yourhoahelp.com.

Importance

Submitting through the portal ensures a documented and timely review, keeps records consistent, and provides clear communication between homeowners and the HOA.

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