Overview
Most communities require prior approval for any exterior change to a property. This includes projects such as painting, fences, decks, roofs, or landscaping modifications. The architectural review process ensures all changes follow the association’s design standards, helping maintain the neighborhood’s appearance and property values.
All architectural requests are handled through your PayHOA homeowner portal and reviewed by the association’s Architectural Committee or Board of Directors.
When Approval Is Required
Approval is generally required for any modification that affects the exterior appearance of your home or lot, including:
Fences, sheds, decks, and patios
Roof replacements or new exterior materials
Painting or exterior color changes
Driveway or sidewalk replacements
Structural additions or modifications
Significant landscaping changes
If you are unsure whether a project requires approval, contact the Property Support Team before starting work.
How to Submit a Request
Log in to your PayHOA homeowner portal.
Select Architectural Requests from the left-hand menu.
Click Submit a New Request.
Complete all required fields and describe your project in detail.
Upload supporting documents such as drawings, material lists, color samples, or photos.
Click Submit Request.
Once submitted, your request will appear in your portal dashboard for tracking. You’ll receive email updates as it moves through the review process.
Required Information
To prevent delays, include as much detail as possible. A complete request should include:
A clear description of the project
Photos of the current area
Sketches, drawings, or plans (if applicable)
Paint or material samples
Estimated start and completion dates
Review Timeline
Most requests are reviewed within 30 days of submission, as required by your governing documents. The timeline may vary depending on the complexity of the project or if additional information is needed. You’ll receive written notice in the portal once a decision is made.
Fees
Some associations charge a small review fee for architectural requests. If applicable, this fee will be added to your homeowner account and payable through your portal once the request is processed.
Contact Information
For questions about your architectural request or to check status updates, contact:
Property Support Team: propertysupport@yourhoahelp.com
Homeowner Team (for portal access issues): homeowners@yourhoahelp.com
Importance
Submitting an architectural request before starting work ensures your project complies with community standards and prevents potential violations or fines. It also helps maintain the aesthetic harmony and property values across the neighborhood.