Overview
Many communities offer a clubhouse or community room that can be rented by homeowners for private events. Reservations are handled on a first-come, first-served basis and must comply with your community’s rental policy. The Homeowner Team assists with scheduling, payments, and access coordination.
How to Request a Clubhouse Reservation
Log in to your PayHOA homeowner portal.
Submit a message titled “Clubhouse Rental Request.”
Include the following details:
Date and time requested
Purpose of the event
Estimated number of attendees
The Homeowner Team will confirm availability and provide any required forms or agreements.
Do not make event plans until you have received written confirmation that your reservation has been approved.
Rental Fees and Deposits
Most associations require a refundable security deposit and, in some cases, a rental fee to help cover cleaning or maintenance costs.
Deposits are refunded after the event if the clubhouse is left clean and undamaged.
Payments are made directly through the PayHOA portal once your reservation is confirmed.
If any damage occurs or cleaning is needed, the cost may be deducted from the deposit per your community’s policy.
All amounts and payment instructions will be provided when your request is approved.
Rules for Use
Typical clubhouse rules include:
The event must be for residents and their invited guests only.
Alcohol may only be served if allowed by the community policy.
Smoking and open flames (including candles) are not permitted.
Decorations must not damage walls, furniture, or fixtures.
Noise levels must comply with community quiet hours and local ordinances.
The homeowner reserving the clubhouse must be present for the entire event.
Full rules and responsibilities are outlined in your community’s Clubhouse Rental Agreement.
Cleaning and Post-Event Inspection
Homeowners are responsible for cleaning the clubhouse immediately following the event. The area should be left in the same condition it was found.
An inspection may be performed afterward to confirm cleanliness and check for any damage before deposit refunds are issued.
Cancellations
If you need to cancel a reservation, email homeowners@yourhoahelp.com as soon as possible. Cancellations made within a short timeframe before the event may be subject to a cancellation fee per your community’s policy.
Contact Information
All clubhouse rental requests, payments, and questions should be directed to the Homeowner Team at homeowners@yourhoahelp.com.
Include your name, property address, and the date of your requested event when reaching out.
Importance
The clubhouse is a shared community amenity. Following the proper reservation and cleanup procedures helps ensure it remains available and well-maintained for everyone to enjoy.