Overview
Tenants and renters may be granted limited access to the homeowner portal if authorized by the property owner. This access allows them to receive community notices or amenity updates but not financial details.
How Owners Can Authorize Tenant Access
The homeowner logs in to the PayHOA portal.
Click “Contacts.”
Select “Add a Contact.”
Enter the tenant’s name and email address.
Choose “Tenant” as the relationship type.
Click “Save.”
The tenant will receive an email invitation to set up limited access.
What Tenants Can Access
Announcements and community updates
Amenity reservation forms
Common-area rules and guidelines
What Tenants Cannot Access
Account balances or payment history
Owner contact details
Board-only or private documents
Contact
If you need to update or remove tenant access, email homeowners@yourhoahelp.com.
Importance
Providing portal access to tenants keeps them informed and helps ensure all residents follow community guidelines without compromising homeowner privacy.